El Kahuna

I love this.  The 5 Whys.  I’ve used this technique for years without knowing that it had a name or that it was associated with Toyota, Kanban, etc.  It just seemed like the right response to (usually) very talented people who come into work and say something like, “We should use ‘X’”  My rule was that if I could get to the 5th why without hearing, “I don’t know, I thought it would be cool”, then it was probably an idea worth investing in.

Use this technique with your teammates (or yourself) the next time someone has a great idea.

Can it survive the 5 Whys?

This entry was posted on Monday, December 14th, 2009 at 8:00 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.